Welcome to Tri-Star Express Service

Click here to access our Calculator. You will have information about the value of Freight + Land insurance + Import taxes. The calculation is approximate. For a more accurate calculation, you need to be logged into the express system of Tri-Star Express.

Click here to track a shipment. In the case of imports to Brazil or exports from Brazil, the tracking accompanies the order from the origin to the final destination.

The documents, labels and calculations of the operation can be generated through the Tri-Star Express system. After registering, you will receive a complete guide on how to use the system.

All shipments to or from Brazil must be issued with MAWB on behalf of Tri-Star Serviços Logístico, with the appropriate HAWB and INVOICES, and each shipment must have the sender and destination information, with the CPF or CNPJ number of each consignee, otherwise this merchandise will be retained by customs.

Every Invoice / Invoice must contain the value of the product, description of the goods (without abbreviations), weight of the goods, number of packages / boxes, number of items in the box, value of air freight.

Payment is made in full to Tri-Star Cargo. We will take care of all operations and payments, until the goods arrive to the customer.

In the case of import shipments to Brazil, the Express admits the value of up to USD 3,000 worth of goods per shipment to a person or company in Brazil. There is also a limit of USD 100,000 per person or company in Brazil, within the calendar year period (from January 1 to December 31 of the same year).

The Express can be used by a person or companies established in Brazil. The goods can be used for any use: consumption, resale, raw material or equipments.

In Express mode, some goods cannot be imported to Brazil

Express shipment is not possible:

I – goods whose import or export is suspended or prohibited;

II – used or reconditioned goods, except:
a) physical means comprising integrated circuits, semiconductors and similar devices, recorded or
b) those intended for personal use or consumption;

III – alcoholic beverages, on import;

IV – currency;

V – weapons and ammunition, as well as their parts, pieces and simulations;

VI – tobacco and tobacco products, except for the export of smoke samples, classified under heading 2401 of the Mercosul Common Nomenclature (NCM), provided that the operation is carried out by an establishment authorized to export the product, pursuant to art. 347 of Decree No. 7.212, of June 15, 2010

Examples:

• Dangerous goods / Fireworks etc.
• Fluids – Adhesives / Inks
• Firearms / Swords / Knives / Weapons
• Live animals
• Money / Keys / Securities / Payment
• Items that are damaged, broken, or require repair
• Plants and seeds
• Pornographic material
• Products related to tobacco, electronic cigarette or vaping / Drugs / Alcohol
• Fire extinguishers
• Batteries
• Imitated or counterfeit marks
• Wet items, leaking or emitting an odor
• Biomedical waste, such as needles, syringes, etc.
• Harmful garbage or garbage
• Perishables, such as food and beverages carried out by an establishment authorized to export the product, pursuant to art. 347 of Decree No. 7.212, of June 15, 2010.]

VII – wild fauna animals;

VIII – wild flora plants;

IX – precious and semi-precious stones; and

X – other goods, whose air transportation is prohibited, according to the specific legislation.

Your next action will depend on what the Federal Customs Agency (RFB) determined to mischaracterize your shipment as express cargo (express).

If the cargo has been uncharacterized but there is authorization for formal clearance, you must hire your own forwarder. It is necessary to be registered in the brazilian Radar system to release this load, in this case.

In some cases, there may be a shipping error from the Exporter who requested the Express to the carrier instead of using ordinary freight. Thus, there is the possibility of filing a request to de-characterize the express at the RFB and proceed with formal clearance.

If the goods are prohibited even for formal clearance, the solution is to return them to the Exporter. We warn you that abandoning the cargo for forfeiture is risky, as storage and destruction costs may be charged.

If goods are retained, the customer must urgently settle.

The deadline stipulated by the RFB for returning the goods is 30 days, counting at the time of registration of the DIR (Declaration of Importation of Shipping). If the customer is having problems with the return, he can request more time, but in general, after this time, the cargo goes to forfeit.

Yes. The Express also good for express shipments from Brazil to abroad.

Up to USD 1,000.00 per day or per Invoice. Above that, you will not be able to use the Express, but formal export “DUE”.

“Nota Fiscal” (Brazilian Invoice) (if the sender does not have an invoice, he must make a declaration with his personal data and exact description of the merchandise so that it can be attached to other export documents)

• Invoice
• Exact description of the goods
• Merchant weight and dimensions information
• Quantity of merchandise volumes
• Full name of the sender
• Sender’s CPF or CNPJ number
• Recipient’s full name
• Full address of the recipient, whether physical or legal
• Recipient RUT or CPF data or equivalent is not required

Yes. Below are the dimensions of the X-ray machines at Brazilian airports where we operate with Courier. If you need to ship above the current equipment measures, we must notify the tax auditor of the Customs Agency (RFB), before the cargo is unloaded.

– Guarulhos / São Paulo (GRU): 0.90 meter x 1.00 meter.

– Recife / Pernambuco (REC): 1.00 meter x 1.00 meter.

– Salvador / Bahia (SSA): 1.80 meters x 1.80 meters.

• Receita Federal do Brasil – RFB (customs and taxation): inspects the collection of taxes, performs the clearance of goods, among other activities.
• Agência Nacional de Vigilância Sanitária – ANVISA (health Agency): inspects blood, tissues and organs; medicines, health products, pharmacies and drugstores, among others.
• Instituto Brasileiro de Meio Ambiente – IBAMA (environment Agency): inspects live animals (such as fish and birds), meat, wood, among others.
• Ministério da Agricultura, Pecuária e Abastecimento – MAPA (agriculture Agency): inspects agriculture, pesticides, among others